We're glad to offer free domestic delivery (no minimum spend) for all orders in Singapore! Registered mail will be utilized if your order exceeds 1kg.

 Delivery Method Tracking Duration
SmartPac Lite
(up to 1 kg)
Available 2-3 working days
Registered Mail
(up to 2 kg)
Available 2 working days

An email update will be sent when:

1. Your items are on its way to SG (for PO)
2. Your items have reached Singapore
3. Your items are mailed via our domestic carrier 

Feel free to contact us at if you have any enquiries regarding delivery. 


We're proud to offer FREE INTERNATIONAL SHIPPING (no minimum spend) to most countries around the globe.

We are unable to ship to: 

  • AFO/FPO addresses

The default pricing on our site is in SGD. Orders in the checkout page will be charged in SGD. 

Contact us at if you have questions about shipping to your country. We will contact you if we're unable to deliver to your country after order placement. 


Packages will be sent by SmartPac mail, Registered mail (for SG customers), ePacket or EMS, depending on the item(s) purchased.

As most items in Huzsy are based on a pre-order, SG customers will receive free SmartPac or Registered mail on all orders once the items have reached Singapore. Registered mail be utilized if the total weight of the parcel exceeds 1kg. 

Instock items will be mailed within the next working day. However, if your order contains both pre-order and instock items, we will mail the instock items together with the pre-order items. 

Huzsy will not be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.


All orders will be dispatched from our warehouses within 7 working days from the order date (unless otherwise stated).

Tracking information will be provided in the order confirmation email and is subjected to availability. Sometimes, it may take up to 5 working days for tracking information to update in our shipping carrier's website. 

If you're facing issues with tracking information, feel free to email us at 


Shipping duration varies by location. Here are our estimates:

 Location Estimated duration
Singapore & Malaysia 7-21 working days
United States  7-14 working days
All other countries
10-30 working days

We aim to meet these delivery times but deliveries may take longer during holiday periods. We appreciate your understanding for shipping delays and longer shipping durations. 

If you have any questions on delivery durations, drop us a message on Contact Us or email to


Items are guaranteed to be delivered within 30 days. 

If your order hasn't arrive after 30 days since the order was shipped, you can request for a refund.

Drop us an email for refund requests at and we'll gladly assist you. 


Due to logistical reasons, our items may be shipped from different warehouses by our manufacturers. By purchasing our items, you consent that one or more packages may be shipped to you.


There may be additional charges such as custom fees, import duties or taxes by the customs agency once the parcel reaches your country. As we have no control over such situations, Huzsy will not be responsible for any custom fees, import duties and taxes.